Ups, Ups and downs

Don't you just love it when things go to plan or are easier than you think they're going to be?

Today I chased (again) the company that supplied our fridge.  We've only had the fridge since the end of March but already we have had 4 engineer visits and were waiting on a call back to fit a part.  This has been an ongoing saga and I will admit to not being very prompt at chasing things.  But this was getting ridiculous.

I was supposed to have received a call back yesterday but having heard nothing today I began by asking to speak to a Manager.  I was duly connected to a very reasonable man who eventually agreed with me that the fridge does not actually seem fit for purpose and should be exchanged.  I was expecting to have to fight my corner and I hate confrontation, even over the phone, so I was pleased that the matter has finally (hopefully) been resolved.  I just have to contact the orginal retailer to arrange the replacement.

Next I decided to return the recent items I bought for Nathan to the store.  We realised that they will still be too big for him when we go to Australia so it would be better to have a smaller size.  Well I hunted high and low for the receipt.  I don't know what I did with it as I know I had it recently and I'm usually very organised with them but today it seemed to have vanished into thin air.  I spent ages looking and in the end decided to hope it wouldn't be a problem, especially as all the tags were still on the clothes.  Well it was absolutely fine and they had all the 4 items in the smaller size so another job done.

I did a few more bits of shopping, including buying the latest John Grisham book out in paperback.  I don't buy many books these days but I needed to buy one for a book swap I'm doing and it was buy one get one half price.  Would be silly not to wouldn't it? 

I finished up by picking up something for dinner and then headed home.  That was when it went downhill.   The drive home was slow and frustrating, mainly because I forgot about the temporary traffic lights near our house that caused a hold up and potential road rage when some drivers were really impatient and irresponsible. Note to self  "Avoid that route when possible!"